About We offer a 100% satisfaction guarantee & always deliver prompt, professional plumbing service.

About Us

Serving Clients Throughout Midlothian

At heart, we are and have always been a local business. Although Benjamin Franklin plumbing trucks are seen from coast to coast, the team at Benjamin Franklin Richmond focuses on our friends and neighbors the Virginia area. In 1977, Chris Hodges founded The Star Service Corporation after learning the trades in the Navy. His mission was simple: treat every single customer with the utmost respect and perform every single job with integrity. From the very beginning, we guaranteed that no matter the job, we promised to do it right the first time — because everyone’s time matters. Although we’ve grown and we are now part of Benjamin Franklin Plumbing, not much has changed.

Our team of plumbing professionals is continuously looking for new ways to provide elite service and solutions to our clients. We adopted Benjamin Franklin Plumbing mantle that offers clients timely and respectful service. Benjamin Franklin’s code of ethics matches the beliefs that had guided our business all along. Joining their team provided us the ability to offer better value and access to training experiences. This helps us add the experience that our customers have already experienced with One Hour Heating and Air, and Mister Sparky.

When it comes down to it, we are still the same company that began in April 1977. Only now we can offer cutting-edge 21st-century resources so that our clients’ can get the reliable service they need to obtain maximum comfort in their home.

Our Mission

At Benjamin Franklin Richmond, you are our number one priority. We strive to satisfy your plumbing service demands and meet your high expectations. Our mission is to help our clients regain maximum comfort in their home after it has been disrupted by a plumbing issue. We want to help our clients feel comfortable, knowing that they can obtain reliable plumbing with minimum inconvenience.

To provide you with reliable, efficient, and convenient plumbing services, our plumbers receive an unparalleled level of introductory training and mastery education to ensure they always provide the highest level of service. Our investment in unique proprietary technology means that we can offer you efficient solutions to every plumbing problem. We satisfy our customers by ensuring that their experience with our talented plumbers is friendly, personal, and pleasant. We support our customers with our series of guarantees. We ensure that our technicians respect your home and your time, or you don’t pay for the service. In addition, we guarantee that our work will last or else we redo it for free.

Call our Midlothian plumbing experts today at (804) 277-4774 to schedule an appointment!

  • BBB
  • 24/7 Emergency Services
  • U-Win Satisfaction Guaranteed
  • 100 reviews
  • elite service
  • Best of Home Advisor
  • Best of Home advisor 2
  • Our Top Priority Is Customer Service

    We treat our customers, employees, and industry partners with the respect they deserve.

  • If Any Delay, It's You We Pay. ®*

    We provide a guarantee that pays the customer $5 for every minute we’re late.

  • Plumbers You Can Trust

    All of our plumbers are background checked and drug tested.

  • Available 24/7 to Take Your Call

    We're always standing by ready to take your call, and ready to help.

  • 100% Satisfaction Guaranteed

    We offer a 100% satisfaction guarantee backed by expertly trained plumbers.

  • Same Day Services Available

    We respect your time. That’s why we guarantee prompt, professional plumbing service.

  • “The repairman was knowledgeable, friendly, and courteous. I loved the fact that he had all of the repair parts on his truck so that he could begin immediately.”

    - Happy Customer
  • “I recommend Benjamin Franklin over any other plumber because they were concerned with my whole house and not just the water heater. They prevented future water leaks in my water lines. Thank you!”

    - Happy Customer
  • “I have a service plan with Benjamin Franklin Plumbing, and they also take great care of me and my home.”

    - Happy Customer

One Call & We’re There

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